1. Information We Collect

We collect information in three main categories:

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A. Information You Provide Directly

This includes:

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• Full name

• Preferred name

• Phone number

• Email address

• City/area

• Application details (experience, preferences, availability)

• Social media links submitted voluntarily

• Emergency contact information

• Uploaded files such as photos, ID images, portfolios, or documents

• Any text you submit through forms, surveys, or messages

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Sensitive Information (PII):
Some forms collect personally identifiable information (e.g., government-issued ID for verification).
This information is secured, restricted, and never shared with third parties except as legally required.

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B. Information Collected Automatically

When you visit our website, certain data is automatically collected:

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• IP address

• Browser type

• Device type

• Pages viewed

• Time spent on the site

• Click behavior

• Referring links

 

This is standard for most websites and helps us improve performance.

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C. Information Collected Through Tracking Tools

To improve user experience and measure marketing performance, we use:

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✔ Wix Analytics (site performance, traffic behavior)

✔ Google Analytics 4 (GA4) (anonymous behavioral data)

✔ Meta Pixel (only if running ads; tracks ad conversions)

✔ TikTok Pixel (optional future advertising)

✔ Wix CRM Tools (form submissions, follow-ups, internal site functionality)

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These tools do NOT collect sensitive personal details (such as ID images, form answers, or private notes).
Tracking is anonymized and used only for improving site experience and marketing relevance.

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2. How We Use Your Information

We use your information for:

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✔ Providing services

• Processing inquiries

• Scheduling bookings

• Responding to messages

• Managing client accounts

 

✔ Application review

• Reviewing eligibility

• Coordinating onboarding steps

• Communicating decisions

 

✔ Service improvements

• Monitoring website performance

• Understanding what pages users engage with

• Enhancing user experience

 

✔ Marketing and communication

• Sending waitlist updates

• Notifying you of launch events and promotions

• Running ad campaigns (with anonymized tracking data)

 

✔ Legal and safety purposes

• Identity verification

• Fraud prevention

• Protecting the safety of staff and clients

• Lawsuit or compliance-related obligations

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We never sell, rent, or distribute your personal information to third parties.

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3. How Your Information Is Stored & Protected

We take privacy and safety seriously.

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Your data is protected through:

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• Encrypted transmission (SSL/HTTPS)

• Secure storage through Wix’s protected servers

• Limited access for authorized personnel only

• Internal verification protocols for sensitive documents

• Regular review of safety and privacy measures

 

Uploaded IDs or sensitive files are never shared outside the LUXXE hiring and safety team.

 

 

 

4. Cookies & Tracking Technologies

Our website uses:

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• Essential cookies (required for functionality)

• Analytics cookies (anonymous)

• Marketing pixels (for ads, only when active)

 

You can disable cookies in your browser settings, but certain features (forms, account functions, etc.) may not work correctly.

 

 

 

5. Third-Party Services

We may use third-party tools for:

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• Payment processing (future)

• Analytics

• Advertising

• Email automation

• Scheduling and CRM

 

These services have their own privacy policies and comply with standard data protection requirements.

LUXXE does not allow third-party providers to sell or misuse your data.

 

 

 

6. Your Rights & Choices

Depending on your location, you may have the right to:

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• Request access to your stored information

• Correct or update your information

• Request deletion of your data

• Opt out of marketing communications

• Withdraw consent at any time

 

To exercise these rights, email us at: contact@laluxxe.com

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7. Data Retention

We retain your information only as long as necessary for:

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• Providing services

• Application and onboarding processes

• Legal, tax, or operational purposes

 

Sensitive data (such as ID uploads) is stored securely and deleted when no longer required.

 

 

 

8. Children’s Privacy

LUXXE does not knowingly collect information from anyone under 18.
If submitted accidentally, we will delete the information immediately upon request.

 

 

 

9. Updates to This Policy

We may update this Privacy Policy occasionally.
The “Last Updated” date at the top of the page reflects the most recent changes.

 

 

 

10. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

LUXXE Concierge
Email: contact@laluxxe.com